Home care is a one-of-a-kind investment opportunity
Home care. When you think ‘exciting business opportunity’, home care probably ranks somewhere below raincoats for dogs and above selling door hinges.
And yet, here you are, reading this. Whatever brought you here, we’re glad you arrived.
Because home care, done properly, is one of the most commercially and personally rewarding sectors you can invest in right now. The demand is enormous, the market is growing, and Walfinch is becoming one of the fastest-growing home care franchises.
We’ve been credited for our innovative approach to care and promotion of active lifestyles, our award-winning support and, frankly, rebellious attitude – also, did we mention, we have a podcast?
So, who are Walfinch, then?
If you’ve been doing your research, you probably already have an impression of us – even if it is just ‘that orange one, with the founder who is always on socials’.
Walfinch is a premium, activity-led home care franchise. We sit at the private end of the market, meaning our clients choose us and fund their own care. No waiting lists, no council rate cards, no fighting over a fixed pot of funding. Our model is built around people who want excellent care and are prepared to pay for it.
We’re also not shy about our ambitions. Walfinch is growing fast, attracting great franchisees, and actively reshaping the way the UK thinks about ageing.
Some people call it redefining home care. We just call it business as usual.
The founder who actually knew what he was talking about
Walfinch was founded by Amrit Dhaliwal, who had already built and sold a successful home care franchise. After his long days and sleepless nights as a home care franchisee, Amrit came to the conclusion that: ‘nobody deserves that’.
So, in response, he founded Walfinch – to singlehandedly fix home care franchising. A model designed to be repeatable, scalable and, critically, enjoyable to be part of.
Amrit built the franchise he wished he’d been able to join. You’re the one who gets to join it.
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The numbers (the bit you’re actually looking for)…
Let’s talk cash. This is what you’re looking at to join Walfinch’s home care revolution.
Total investment:
£110,000 - £120,000
Franchise fee:
£41,000 + VAT
Management support fee:
5% of turnover
Year 3 turnover potential:
Up to £1,000,000 (for our best go-getters)
Yes, it’s a hefty investment – but there’s a big difference between late-night Amazon shopping and purchasing a franchise. This isn’t the kind of thing you ‘do on a whim’.
For the serious investors, this is what that money actually buys you:
A proven model
A recognisable brand
A technology stack that handles the admin
Relationships with the major lenders
Comprehensive support and expertise
A supportive network that has your back from day one
And there’s still more to come! Keep reading, and at the end, you can decide whether or not you think that is the right price to Thrive…
The five things that make the model work
A great franchise model isn’t an elaborate magic trick – that’s why we’re more than happy to tell you exactly how it works. We’ll leave the mystical stuff to Houdini and Co.
Here’s the run down:
Your territory is yours.
We map it carefully based on actual demand, demographics and population data. Then we protect it. No Walfinch neighbours nicking business!
Clients stick around.
Unlike, say, a gym membership, care clients tend to stay. Once someone trusts you with something as personal as their wellbeing, they want to maintain that service. That’s recurring, reliable income.
A proper menu of services.
Hourly visits, live-in care, dementia support, complex care, companionship, post-hospital recovery. You’re not a one-trick pony. You can serve a wide range of clients and grow your revenue streams accordingly. Because nobody likes to be pigeonholed, do they?
Technology that earns its keep.
Rostering, compliance, care monitoring, referral tracking, recruitment (all of that deeply integral yet mind-numbing stuff), the systems handle it. You focus on growing the business rather than re-filling staplers. The relief is unreal.
Room to grow.
Most franchisees start with one territory. The model is built for people who want to go bigger. Multi-territory, multi-office, properly scaled. The infrastructure grows with you. World domination, anyone? Only kidding! …Unless?
Support that goes beyond an email or two
A lot of franchises talk about support. They mean a monthly call and a shared Dropbox folder. Walfinch is different, and here’s exactly how that looks.
When you’re starting out
10 days of intensive, in-person training at the National Support Office. Actual, practical training and discussions, not just death-by-PowerPoint.
Full support with your regulatory registration, including the Care Quality Commission. Navigating regulators is not a fun solo project.
A 90-day launch plan with clear milestones so you know exactly what you’re doing, and when.
Help setting up your office, implementing your systems and getting your marketing off the ground.
Once you’re up and running
Regular coaching and business development sessions with your dedicated Business Support and Quality Manager.
Compliance support, because the regulatory side of this sector does not get simpler over time.
A network of fellow franchisees to share ideas, referrals and the occasional commiseration over a coffee.
Access to leadership when you need it. Real people, real conversations, real help.
The in-person growth programmes
Walfinch runs tailored programmes as you build your business, helping you to level up:
The Finch Flight Club (£0 to £30,000 monthly revenue).
Getting you out into your community, building referral relationships, and smoothing your operations so you’re not reinventing the wheel every week.
Rise to Thrive (£30,000 to £83,000 monthly revenue).
Leadership coaching, the Entrepreneurial Operating System, and the kind of strategic thinking that usually takes years of expensive trial and error to develop on your own.
Thrive Academy (£83,000+ monthly revenue).
Individual coaching for bigger businesses, focused on maintaining momentum and expanding without losing what made you good in the first place.
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Join an award-winning franchise
We’re proud to have been recognised in a number of national and international awards, including:
Winner of Emerging Franchisor of the Year 2025, HSBC Elite Franchise Top 100
Winner of Day Care Expertise 2024 and 2025, Home Care Awards
Amrit Dhaliwal was shortlisted for Businessperson of the Year 2025
Listed in the Elite Franchise Top 100 UK Franchisors, 2023 - 2026
Amrit Dhaliwal was ranked 2nd in the Social Care Top 30 (Most Influential Leaders in Social Care), 2024
Winner of the Revolutionary Franchise of the Year 2023, Disruptive Franchise Awards
By joining an award-winning, recognised franchise, you’re joining an environment that can support you with wins of your own.
Are you the right person for this?
We are not going to tell you that anyone can do this, because that would be both untrue and, well, a bit patronising. Walfinch works brilliantly for the right kind of person, and less well for others.
So, what does ‘right kind of person’ actually mean?
Previous care experience is not on the list. Our franchisees have come from marketing, finance, retail, hospitality, recruitment, tech and a dozen other sectors.
What they have in common is this:
They’re motivated by building something of genuine value, not just collecting a salary.
They’re good at leading people and comfortable being the person others look to.
They take quality seriously and understand that reputation is built slowly and lost quickly.
They engage with the community around them, rather than operating in a bubble.
They’re coachable. They follow the model rather than deciding they know better on week two.
They want to scale. Not just tick along but actually build.
If that sounds like you: brilliant. If you read that list and thought ‘most of it, actually’: let’s talk. If you’re looking for a passive investment that runs itself: this is not it, and we’d rather tell you now.
What you’re building towards
Walfinch franchisees who follow the model, engage with the support, and invest properly in their business and community can expect:
Early turnover, because demand in the private-pay market is not something you have to manufacture.
Reliable, recurring income from a client base that stays once you earn their trust.
The potential to expand into multiple territories, building real scale.
A business with genuine exit value. Not just something that pays you while you run it, but something someone would want to buy.
Turnover of up to £1,000,000 by Year 3, for franchisees who commit to the journey.
Disclaimer, that last one is not a marketing boast. It is what driven franchisees have actually achieved – you can hear directly from our franchisees, on our podcast ‘Walking with Walfinch’. As you’ll hear, it requires work, focus and the willingness to follow a proven system.
You’ve probably spent long enough building someone else’s dream. We get it. This is your shot at building your own.
What happens next?
If this profile has ticked enough boxes to make you want to know more, the next move is a conversation.
We’re selective about who we bring into the Walfinch network, because the quality of our franchisees is genuinely part of what makes the brand work. So, if you’ve read this far and you’re thinking ‘I could do this’, we’d like to find out if you’re right.
Start the conversation. We look forward to hearing from you:
Walfinch Financial Data
The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity
The Walfinch home care team have smashed their target of raising £10,000 for the Royal Osteoporosis Society (ROS), after clients, local office owners, supporters, and dog Mia, walked, ran and pushed a wheelchair along a five kilometre course on Hampstead Heath.
Local woman Rita Patel is launching care and activity services in Brentwood and Chelmsford, inspired by her mum and supported by the national home care brand Walfinch
Home care provider Walfinch is well over half way to its goal of raising £10,000 in donations to the Royal Osteoporosis Society (ROS). It had raised £70,17 by 9 March, and its fundraising is not over yet.
Standing out among organisations across various sectors, Walfinch home care has been ranked inside the top 50 of the prestigious Elite Franchise Top 100 (EF100) for the first time.
Amrit Dhaliwal, Founder and Chief Executive of Walfinch home care, had his arm set in plaster for a day to publicise The Great British Bone Check a free online risk checker launched for World Osteoporosis Day, 20 October.
There’s rarely a perfect time to start a business. Life doesn’t arrive with neat signposts telling us “now is the moment” and yet, every year, people decide to take the leap, often after long and successful careers.
The shortlist for the 23rd Asian Achievers Awards, the UK’s most prominent and longstanding celebration of British Asian achievement across multiple fields, is out.
“When I was working in a convenience store, aged 18, I never imagined that within 20 years I'd be a business owner delivering valuable services to my community and employing 35 people.”
Tiff admits: “I had done reasonably well in my GCSEs but I was by no means an A* student, and I left school keen to get into work.
“I learnt a lot about customer service in my retail job, but I’d also been supporting a family member who had had a stroke. I found that rewarding, so I decided to apply for a health care assistant job in the NHS.”
Tiff found the NHS job rewarding but wanted more of a challenge. “You turned up, did your 12 hour shift and went home. There was little variation and there was not much chance of making financial progress,” she says.
Into the care sector
With customer service and healthcare experience, Tiff got a job with a live-in care provider, and over six years worked her way up to become a local area advisor.
“I would meet potential clients, assess each one's needs, write their care plan, and then match them with one of our carers,” she says.
Growing ambition
“As I worked my way up the ladder, my hunger for progress grew. I was working remotely, based at home, and making my own decisions. There was a lot of responsibility but I liked the independence it gave me,” she says.
However, there was no way for her to move up to the next level without relocating. Starting her own business started to sound like the next step – and as Tiff's dad had founded his own laundry business, she knew it need not be out of reach.
Life-changing meeting
Then she met Amrit Dhaliwal, the founder and chief executive of home care franchise Walfinch. Tiff had a streaming cold at the time, but her confidence led her to ask him how the franchise could help her achieve her ambition to start a home care business of her own. Amrit recognised her enthusiasm and ambition, and urged her to consider becoming a Walfinch franchisee.
“It took my partner Ian and I 18 months to decide to invest in the franchise,” says Tiff. “We had to think carefully because we had a mortgage to pay and our first child, Harry, was less than one year old. It also took some time to get the finance organised. Starting a business is always a bit of risk, but I could see Amrit was a young and ambitious businessman willing to invest in me and our local community, so I was inspired by that.”
Transformation and education
Tiff started Walfinch Mansfield during the pandemic in 2021, when she was 33. It now employs a team of 35 carers, and she is taking on more to meet the growing demand.
She credits the franchise, and her dad, for her business education. “I absorbed a lot of skills from seeing my dad running his laundry business, but my formal business education came as part of the Walfinch franchise package, which taught me the skills I needed to run a successful business myself,” says Tiff.
“I knew the care sector well, but the Walfinch franchise gave me the support, training and coaching that was vital in turning my experience into a successful business.”
Tiff started out by working up to 50 hours a week, building and running her home care team and providing the care herself when necessary, as well as running the business with help from co-director Ian.
This determination paid off when The Care Quality Commission (CQC) rated Walfinch Mansfield 'good' in its first inspection, after just one year. Tiff says: “We are now working towards achieving the CQC's outstanding status, while looking to expand our service offering to include live-in care.”
Combining business with a family
Practical help from the Walfinch franchisee support office and her home care team also allowed Tiff to take time off from the business after the birth of her second son. “That would have been far more difficult if I had been running a stand-alone business rather than being part of a franchise network,” she says.
“As an 18 year-old in a convenience store I never imagined I would be where I am now, combining a happy family with a growing home care business. I'm living proof that if you have ambition, a willingness to work hard, and the courage to start your own business, a franchise can literally change your life.”
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Walfinch | Franchise Discovery Webinar
Walfinch CEO, Amrit Dhaliwal, sits down with Franchise Direct for an exclusive webinar about the Walfinch home care franchise opportunity.
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Ian Thompson is the Managing Director at Walfinch Welwyn and Bishop's Stortford. Ian joined Walfinch so that he could run a successful business and spend more time with his family.
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Ian Thompson is the Managing Director at Walfinch Welwyn and Bishop's Stortford. Ian joined Walfinch so that he could run a successful business and spend more time with his family.