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Pass the Keys

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Scale a profitable property business… monetising other people’s properties

Lead a high-performing local team managing beautiful homes, and generate recurring income from other people’s properties… then build a property portfolio of your own.

If you’ve got the drive to lead and ambition to scale, we can give you the keys to our proven business model, with the guidance and support to build the No1 short-let property management business in your area.

Our leading multi-territory operation manages over £6 million in annual bookings, generating £200K+ in net profit, run by a 10-person team.

 
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This is an asset-building opportunity for people seekingan exciting and fast-paced property business

You don’t need to buy property to profit from it. Instead, monetise other peoples’ homes, earning from every aspect of every booking at every property, backed by a powerful platform that does the heavy lifting behind the scenes.

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naddt n natalie martinez


Imagine 50+ short-let properties under your team’s management. Trusted by homeowners. Loved by guests. Powered by our world-class tech and a brand with some of the highest Airbnb ratings in the world.

Pass the Keys makes it possible.

We’re the UK’s largest and most respected short-let property management franchise. With more than 60 territories, we’re proven – and still growing.


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This is more than a property business... it's a lifestyle. A rewarding people business. A portfolio-builder.

  • You’ll help homeowners earn passively.
  • You’ll create local jobs.
  • You’ll deliver stand-out guest experiences.
  • And you’ll do it all with the opportunity to build an asset while enjoying a six-figure income that’s powered by performance… not hours.

An evolving sector with so much opportunity

The short-let industry is evolving. Regulation is tightening. Owners want trusted professionals, not DIY hosts. Pass the Keys is leading this shift: combining tech, brand strength and operational excellence to take over the mid- and high-end market.
  • Core Revenue: property management fees (~18% + VAT of rental booking value)
  • Additional Income: cleaning markup, onboarding fees, upsells (e.g. window cleaning, energy certificates, maintenance services)
  • Low Overhead: a small team can manage up to 50 properties

At 100+ properties with your own management team, you will be creating a valuable asset delivering a serious six-figure income per territory – with plenty of room to grow via expansion to more locations.

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We’ve always been tech-led; now we’re leveraging AI to augment and enhance the valuable human service


We’ve invested heavily in AI tools that streamline daily tasks – so you and your team can focus on growth, quality, and human relationships with your clients.
  • 80% of guest messaging is handled automatically, with AI responding to routine questions instantly and accurately
  • Scheduling, cleaning coordination and property insights are managed by smart software, reducing admin to a minimum
  • You stay in control: AI augments your team and virtual assistant (VA), not the other way around
This is where the real advantage lies. While independent operators and smaller firms struggle to manage complexity, you’ll offer a seamless, 5-star experience powered by intelligence and efficiency.

Less firefighting, more strategy. That’s how you scale.


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“We’re running at about mid-fifties property-wise, and our goal in the next couple of years is to get to one hundred. I don’t think we could have grown our business as quickly as we have without Pass the Keys.”
– Vicky & Andy, Franchisees

Successful Pass the Keys franchisees come from a wide range of backgrounds

Successful franchisees include former executives, entrepreneurs, and partnerships. Franchisees don’t shy away from hard work – but they expect it to lead somewhere big.
  • Growth-minded: you’re driven to scale beyond managing 50 properties
  • Commercially experienced: you’ve led teams, run a P&L or owned a business
  • Decisive and energetic: you don’t wait for permission; you make things happen
  • People-focused: provide great hospitality and happiness to local visitors
PTK Image
“I work with all of the franchisees to make sure they are successful from the point of training onwards. I've got personal experience working in property, having managed around 80 apartments myself. I work with them and teach them everything I’ve learned.”
Hanna, Franchise Success Manager

What’s the journey looks like to building your own short-let property business

We’ve already made the mistakes, so you don’t have to. You’ll have a proven roadmap designed to help you grow quickly and build something that lasts.

1. Foundations: launch & leverage

Your focus: signing up homeowners, overseeing operations, and building your initial team. Your target: 15–30 high-quality properties under management. Your support: our tech, training, marketing materials and a dedicated Franchise Success Manager.

2. Build: grow & lead

You’ve laid your foundations – now it’s time to accelerate. With systems and people in place, you’re scaling to 50+ properties. We’ll help you refine margins, hire a city manager, and optimise performance.

3. Develop: scale & freedom

Now you’re working on your business, leading your team of employees locally and offshore. You’ll focus on exploring new revenue streams or additional territories. You’ve built a true property business asset, with time freedom to match.

Where financial freedom meets lifestyle choice


PTK Image
“We're about to launch our second territory, so the immediate goal is to replicate the success we've had with Anglesey, whilst also continuing to grow our original territory to reach its full potential. It's exciting... we are all looking forward to the challenge ahead."
– Gareth, Franchisee
 

Invest in the property industry with a proven business model


The total initial investment to start your new property business is typically £30,000–£40,000 (including working capital) depending on your territory.

With the right mindset, reinvestment strategy and support from our team, you could be on a trajectory to achieve six-figure returns in under three years…

…and then aim to join our million-pound club, and ultimately overtake our largest operation, which generates more than £200K profit annually. The race is on!

Please note: figures offer no guarantee; actual returns depend on your effort, scale, and approach. This is a high-growth opportunity – but you have to drive it.

 

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The Next Steps


Get in touch below to begin exploring the opportunity – we’ll send you a prospectus with more detail and answer all your questions transparently:

Pass the Keys Announces Franchise Discovery Evening in Birmingham

If you’re looking for a serious business you can scale, Pass the Keys’ Franchise Discovery Evening is for you.

The event is designed to help you get clear on the franchise opportunity: how our franchise programme works, what it takes to run a high-quality short-let management business, and whether you can see yourself leading a local operation in your own territory.

Pass the Keys is one of the highest-rated Airbnb management companies in the UK, and our franchise programme ranked 85th in the 2026 HSBC Elite Franchise TOP 100.

Our model is built for ambitious people who want to grow a successful property management business with the backing of a national brand, proven systems, and the tools to operate efficiently and scale. We provide a full-service short-let management solution for hosts: pricing, marketing, guest communication, cleaning coordination, and reporting, delivered locally by franchise partners and supported by our national infrastructure.

The event is a free evening session at 10X by Spacemade in Birmingham on Thursday 26th February.

How the franchise model works day-to-day

At its core, you’re building a local business that manages short-let properties on behalf of owners, using our brand, playbooks and technology.

The “local + national” setup matters because it gives you support across:

  • pricing technology and data-led revenue optimisation
  • distribution across multiple booking platforms (including Airbnb and Booking.com)
  • guest support and communications
  • marketing and brand standards
  • operational frameworks, training and ongoing guidance

Why people choose a franchise instead of starting solo

When you build with Pass the Keys, you’re building on a proven system with a track record and an established reputation, rather than figuring everything out from scratch.

Across the network, we’ve grown to 60+ franchise partners, manage 2,000+ properties, and have delivered hundreds of thousands of booked nights.

Reputation is also a practical growth lever. You benefit from thousands of reviews from day one, alongside strong average ratings on Trustpilot and Google.

We’ve also been recognised by industry awards and we’re proud to be members of the British Franchise Association.

Who the Franchise Discovery Evening is for

This tends to be a great fit if you:

  • want to lead a team and build a local operation
  • like the idea of a people-first, operationally strong business with clear standards
  • want an asset-light model where you’re building a management business, not buying property

What you can expect on the night

We’ll break down the moving parts of running a short-let management business and what it takes to scale, including:

  • What Pass the Keys does
  • Why short-let management is such a compelling opportunity right now
  • How our franchise model works
  • The role of a Franchise Partner: leadership, operations, quality and growth
  • The support you receive: training, technology, systems and ongoing guidance
  • Live Q&A

Event details and next steps

When: Thursday 26 February 2026, 18:30
Where: 10X by Spacemade, Birmingham
Cost: Free

Register your spot here: https://www.franchisedirect.co.uk/calendar/pass-the-keys-franchise-discovery-evening

Pass the Keys Success Stories

How Natalia Joined Pass the Keys £1m NBV Club

January 27, 2026| Franchisee Success Stories
Natalia Soler, owner of Pass the Keys (PTK) in Glasgow, is not only one of the most successful franchise partners in the network but also one of the most inspirational.
Pass the Keys Testimonials
We're about to launch our second territory, so the immediate goal is to replicate the success we've had with Anglesey, whilst also continuing to grow our original territory to reach its full potential. It's exciting... we are all looking forward to the challenge ahead.
Gareth, Franchisee
I work with all of the franchisees to make sure they are successful from the point of training onwards. I've got personal experience working in property, having managed around 80 apartments myself. I work with them and teach them everything I’ve learned.
Hanna, Franchise Success Manager
We’re running at about mid-fifties property-wise, and our goal in the next couple of years is to get to one hundred. I don’t think we could have grown our business as quickly as we have without Pass the Keys.
Vicky & Andy, Franchisees
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Available Locations:
Opportunities available in the UK
Business Type:
Franchise
Minimum Investment:
£40,000
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