SmartPA are the leading providers of outsourced administrative, secretarial and PA support to businesses around the world.
Who are SmartPA?
SmartPA is a business support and administration franchise transforming the way professionals work.
With more than 10 years’ experience offering remote administrative support to over 5,000 business clients globally, demand for our services has grown almost 30% in the past year - now is the perfect time to launch your franchise business under our SmartPA brand. We offer lifetime business support from the minute you sign up with us.
Our business equips you with all the tools you need to succeed, including a six-week accredited training course to get you started and ongoing support from a dedicated team. When you join SmartPA as a franchisee, you become part of a supportive community of over 300 SmartPA Partners and can tap into a wealth of expertise and business knowledge. You’ll reap the rewards of flexible working and being your own boss, with all of the support and guidance you would gain from working in-house.
Why now?
Franchisees who work full-time earn, on average, between £84,000 and £120,000 each year (and those working part-time earn between £30,000 and £48,000 on average).
We don’t restrict you by geographic territory and our recurring revenue model means that you can secure repeat business, ensuring a stable source of income and limitless earning opportunities. SmartPA have worked with brands such as Krispy Kreme, BBC and Total Oil. Launching your business with us gives you the opportunity to tap into our trusted brand and achieve instant recognition.
Key Features
- COVID-resistant business
- UK funding available
- Work virtually from home
- Enjoy flexible working hours
- No restrictions on geographical territory
- Recurring revenue model
- Six-week accredited training programme and lifetime business support
- We secure your first client on your behalf for free, worth £6,000 per year
- Access to our global peer support network of over 300 SmartPA Partners
- Work under our trusted brand and achieve instant recognition
*Full UK funding is available for this franchise opportunity, meaning you pay nothing upfront. International funding pending.
To take the next step towards owning your own SmartPA franchise, request your free consultation by registering your interest below:
Reinventing the world of admin
"I came across a quote in an article recently that really caught my eye. “Admin”, it said, is “the foundation that allows the real work to happen”. Now, I’m not sure I’d like to describe admin as ‘not really work’, but you see what the writer was trying to say. Let’s put it another way – if you don’t have your admin sorted, your business is never going to be the best it can be.
Why we need a new admin model
If your best people are spending too much time on admin, then they’re not playing to their strengths and can’t fully deliver on their areas of expertise. In other words, they’re not impacting your business in the way you need them to.
And if your admin people aren’t providing the support you need, perhaps as a result of not fully understanding your requirements, or due to high turnover or a lack of experience or skills, then your business has a problem.
Then there’s the cost of employing experienced admin people: having to cover for holidays, sick days and other absences plus the expense of finding and hiring new people whenever someone leaves. And that’s before we consider the sheer hard graft needed every time you have to upskill a new admin person from scratch.
It's little wonder then that businesses are increasingly looking towards what’s known as ‘virtual administration’. I’m not a great fan of that term if I’m honest. There’s nothing ‘virtual’ about the support an experienced virtual assistant (or SmartPAs as we refer to our team members) can deliver for your business. It’s very real. And very effective.
Why SmartPAs make sense
A SmartPA works remotely. Once upon a time that might have been a novel concept. But nowadays, remote working is very much the norm, particularly in the admin and business support world. Ask yourself, what tasks could an on-site assistant accomplish that a SmartPA couldn’t?
Next, factor in that you may only need to pay for the hours a SmartPA spends working productively on your business. Then compare our pay-per-hour fee system to the costs associated with hiring and supporting a permanent employee.
We can also review your current structure and recommend improvements to your processes and technology that will help you unleash more from your admin and business support.
Just imagine: a plug-and-play solution for your admin needs, with no time or resources required for training. Because we carefully match your needs to a SmartPA (or team of SmartPAs) with the relevant skills, knowledge and experience precisely for your business, you’ll be gaining value from Day 1.
And, thanks to our SmartPOD system where all of our SmartPAs work as part of a close knit team, whenever a designated SmartPA is on holiday, you’ll have seamless access to a colleague who fully understands your needs and systems.
SmartPA and you
No matter the size of your business, outsourcing your admin to SmartPA is the ideal way to harness the business benefits of this new working model. We’re specialists in our field of PA and Admin and I’m proud of the fact we have our own training academy. This academy supports our team of accredited SmartPAs to constantly develop their skills and knowledge, ensuring we continue to drive the transformation of the sector."
About SmartPA
SmartPA is a pioneer of remote, outsourced admin and business support, providing individual SmartPAs, multi-skilled cross-functional teams, and full lift and drop admin process outsourcing. Working with more than 5,000 businesses of all sizes world-wide, SmartPA draws on a global talent pool of accredited SmartPAs, with a Centre of Excellence based in the UK, near shore hubs in South Africa and Uganda, and an offshore hub in Malaysia.
Feeling really valued, feeling indispensable, and feeling like you are making a difference to people.
Life challenges took me to move home and hence change of job back into the Administrative sector. When I really understood I had the experience and ability to do this for myself - after all there wasn’t anywhere to go in my current job. I always had a deep desire to be a business owner, but just didn’t know in what field. When I found out about the support and guidance that SmartPA supplies, I didn’t look back
I was made redundant and had come across adverts for SmartPA but wasn't sure it was for me. A friend bought into SmartPA and I had seen lots of her posts. After 6 months of no luck with getting a job other than temping, I decided to take the plunge. My biggest achievement? Completing accreditation and launching it in lockdown.
“I had been toying with the idea of starting my own business for a couple of years. In all the industries I’d worked in there was always the same issue that senior management didn’t really understand the importance of good administration or what was really involved in keeping an office running smoothly. I knew about VA’s but I wasn’t sure if it was something I could really do on my own so kept putting it off. When I came across SmartPA and read more it lit up a light and made me realise that I could start my own business but not be totally on my own, there would be support AND be part of an already established brand. The best- selling point of the SmartPA brand is our fabulous head office and support network and access to a vast talent pool of accredited, professional partners from a wide variety of backgrounds offering a variety of experience and skills. Yes there are other VA’s out there and other VA franchise companies, but SmartPA is nearly 6 times the size of competitors… so to me it is definitely THE brand in this industry.”
I have found the support from SmartPA's Business Support Team to be invaluable, and my monthly call with them enables me to stay focused. It helps to put together an ‘Action Plan’ to ensure that I am taking all the steps necessary to help grow my business. They’re always quick to respond with any queries I might have, and are always friendly, helpful, and approachable.
"I certainly have that Friday Feeling this eve! I have just finished my first week as a fully accredited SmartPA Partner and am so blessed to have some fab clients already and amazing support from the Business Support Team and the SmartPA community. I was so worried about making the move into having my own business and now I feel so positive and ready for anything!!!"
“Having researched various startup options offering business support, I chose SmartPA for their professional approach from the outset. At no point did I feel under pressure to purchase the franchise and I subsequently received excellent advice and support throughout my training and recent launch. The training programme is the most thorough and enjoyable I have ever completed and receiving accreditation gave me the reassurance I needed to start my business. The on-going support from the Business Development Team and other SmartPA partners ensures there is always someone to help if you require assistance or you just need a bit of moral support. During the Covid 19 pandemic, the world is becoming accustomed to remote working and the SmartPA model is a fantastic, flexible option for anyone looking to start a rewarding new business that fits in with their lifestyle.”
"I have to say, everyone that I have spoken to so far has just been so reassuring and helpful and I really feel that if at all I start to struggle, I can contact someone for help and advice and not feel awkward about it... It's really strange, as I know I am only just starting out, but already I feel I am becoming 'part of the family' - and this is because everyone is so helpful and approachable. I have that nice warm fuzzy feeling - it's great! I really do mean everything that I say as the team is just amazing!"
My journey with SmartPA has been brilliant! I can't fault the whole process. Jo was amazing to deal with, I loved speaking to partners and Andrew the CEO. My workshop was really valuable too - it was all very reassuring. Training - I loved it!! Steven was brilliant, I'd always feel anxious before training but by the end I was absolutely buzzing! I signed up when my little one was really little and I had my hands full, but I haven’t stopped since I launched. SmartPA was the best thing I've done for myself and my children. The whole onboarding process, speaking to people - you feel so included and part of the community from the start."
My SmartPA journey from discovery to accreditation was possibly rockier than most, as we moved house 3 times, renovated one of them and began a new life in Hong Kong, all in the space of 9 months! The training team was unfailingly supportive and gave me all the time and encouragement I needed to persevere through the process. I was in the interesting position of learning about SmartPA’s culture and values while receiving that support from the Head Office at the same time! It gave me a great deal of confidence that I am investing in the right company.
Monica's Story | SmartPA Partnership
SmartPA Spotlight | Tracy Jones
SmartPA Testimonial | Angela Dewitt
Sarra Bejaoui | SmartPA Founder
SmartPA’s bespoke Insourcing model…
SmartPA Partner Nicola Connor | Testimonial
SmartPA Partner Angela Dewitt on working under the global brand name SmartPA
Become a Virtual Assistant in 6 Weeks
Meet our Partners | SmartPA
SmartPA Partner Spotlight | Tracey Jones
