Come and join Caremark - the REAL care company! What do we mean when we say we’re the REAL care company?
Our values of respect, honesty, integrity and support remain the same for all of our people; be that a customer, our care team or our franchise network. We really do care about everyone.
It’s these values that make us different… and successful. After all, the strongest businesses are those that set out to make a difference and not only money.
In short, we are exactly what a care company should be!
If you’re looking to make a difference and a rewarding life for yourself, both personally and financially, read on as we’d love to hear from you.
A Rewarding Business!
Caremark firmly believe in getting the caring formula right. By really caring about your customers and really caring about your staff, coupled with using our business model and policies, financial success will naturally follow.Your profits matter to us too! That’s why we still have one of the lowest Advice and Support Fees in the industry. We can do this because we are wholly UK owned with no overseas investors to report to.
Why Home Care?
Home care is an extremely stable industry. And it’s growing year on year!With the ageing population ever increasing, and the fact that they’re choosing to receive care in their own homes, means home care is recession and pandemic proof.
With stability and longevity, home care is a great choice for owning a franchise and a profitable future.
Why Caremark?
We’re not new to this. In fact, we are one of the largest home care companies in the UK; delivering more than 124,000 hours hours of excellent home care each week. Our 19 years of experience means our business model and policies are fine-tuned and proven to succeed.
As a Caremark franchise owner, you will be one of 126 or so other Caremark offices. That’s a lot of people to bounce ideas off, share success stories and to network with. With that in mind, we facilitate regular events and conferences for our franchise network and provide regular platforms to tap into this non-competing, yet knowledgeable peer group.
Our brand operates in all home care markets. This is because, as we’ve said before, we care passionately about people - all people!
We believe that everyone, regardless of their social standing, should have the right to remain living in their own home and be given the care and assistance to do so as safely and securely as possible.
We have worked hard to build our brand in all markets and across the entire home care industry; serving private customers who pay for their own care as well as customers who require their local authority to arrange care for them. Irrelevant of how people find Caremark, we provide the same exacting, high-quality care to everyone. For you, this means you have access to the entire home care market, not just a portion of it.
Our Ideal Franchise Owner
Caremark franchise owners come from a variety of backgrounds, some with extensive business experience and others with none at all. Whatever your level of knowledge, we will work in partnership to give you the skills you require. You do not need any care experience.With a caring nature, great business acumen and dedication, you can have a successful business, both financially and personally. Not only that, you’ll be providing a service that changes lives for the better whilst also creating hundreds of job opportunities. What could be better?
The Caremark Support
With Caremark you are never alone. You will have access to a full team of experts providing excellent training and ongoing in-region support. With 1 Regional Support Manager and 1 Quality and Compliance Manager supporting 20-25 offices, the level of support is exceptionally high, personal and extremely accessible.Our entire support team are dedicated to assisting you to maximise business growth – we care as much about your business as you do.
The Investment
Our franchise package and license costs £37,500 + VAT. You will require a minimum of £37,500 of your own capital to invest and working capital of around £73,000 for your first year’s running costs.
Caremark has a strong relationship with the major banks, who will consider lending 70% of the total investment of approximately £118,000.
Plus it has one of the lowest ASF (Advice and Support Fee) of 4.5% + VAT and an NMF of 1%.
Join us. You’ll love being part of the REAL care company!
Caremark celebrates industry recognition with prestigious BFA award
Caremark, one of the UK’s leading home care providers, has been named as ‘Franchisor of the Year - Established’ by the British Franchise Association (BFA), reflecting Caremark’s ongoing success and dedication to excellence in home care services.
Caremark, which celebrates its 20th anniversary this year, scooped the award at the BFA Annual Conference and Awards Ceremony held in Telford on 6th November. It comes as the company enters an exciting new phase of growth, building on last year’s impressive 20% turnover increase and an industry-leading 0% network failure rate. Employing more than 6,500 care assistants, Caremark operates 150 franchises across the UK and Ireland, including four in Scotland—marking a major milestone in the company's expansion strategy.
"Winning the UK’s most coveted franchise award is a huge recognition of the hard work, dedication, and compassion that each and every one of us puts into the business every single day," said David Glover, CEO of Caremark. "Whether it is supporting our franchise owners in the field, leading teams, managing suppliers, or keeping the wheels turning behind the scenes, this success is shared by everyone at Caremark. With our dedicated Franchise Support Centre and growing network of franchise owners, we have worked hard to become an exceptional franchisor, so gaining industry recognition with this award confirms that together, we have built something truly special."
At the heart of Caremark’s growth is its unwavering commitment to supporting and developing its franchisees. From the initial engagement through to ongoing training, Caremark ensures that its franchise owners are equipped with the skills and resources they need to thrive. Franchisees benefit from comprehensive training in key areas, including recruitment, HR, team culture, compliance, financial management, and business growth. Additionally, the company’s innovative National Marketing Fund continues to deliver thousands of leads to its UK network, supporting sustained business development.
Caremark’s growth strategy focuses on making incremental improvements that lead to transformational results. This approach was highlighted at the company’s 2025 National Conference earlier this year, where Caremark reported a 20% year-on-year increase in turnover for 2024, reaching £151 million, alongside improved customer retention and record-breaking care enquiry numbers.
I chose Caremark because of the brand name. Caremark is nationally known and I also like its mission statement which is to achieve greatness in the provision of domiciliary care throughout the UK. I found out during the initial consultation that Caremark has in place an excellent support package for all its Franchisees and that is something you don't really get with other Franchise companies.”
It is important for any franchisor to quickly recognise weaknesses in their franchise owners and help them grow and develop in those areas. After all, one of the reasons we bought into a franchise was for the guidance and support the franchisor can provide. I believe Caremark, through personal experience, are well placed to recognise these issues in new franchise owners.
If you were to ask me what I was doing right, then the only thing that I can say is that in our business there is no formula for success except perhaps an unconditional acceptance of the Caremark system and what this brings. Caremark is the best investment I have ever made and I would like to share that belief with the rest of the network.
We have worked together for the past 10 years at Oldham local authority within children, young people and families directorate. Having previously considered other franchisors within the domiciliary care sector, we came to the decision that Caremark was the one for us. This was due to the quality and professionalism shown at every level of the organisation.
Caremark | Julie Oommen
Caremark Case Study | Charles Folkes
Caremark Case Study | Farina Tayub
Caremark Case Study | David and Caroline Balmer
Why choose Caremark to invest in a care franchise