Join the largest privately-owned UK home care franchise, built on real care and award-winning support.
Come and join Caremark - the REAL care company!
Winner of the BFA Franchisor of the Year 2025 and ranked 5th in the Elite Franchise Top 100, Caremark is a trusted leader in a sector that is essential and resilient.
We are now the largest privately-owned home care franchisor in the UK. Across more than 150 offices in the UK and Ireland, our UK offices alone deliver over 135,000 hours of home care each week, supporting thousands of families and creating meaningful jobs.
For us, real care means putting people first. All people. Whether that is our customers, our care teams or our franchise owners, we are committed to providing the very best support, respect and integrity at every step.
With an ageing population and more families choosing care at home, demand for quality providers keeps rising. It is a smart choice for owning a franchise and building a profitable future with purpose.
Why Caremark?
Founded by a care professional, Caremark has grown on the principle of care before commercialism. When you put people first, financial success naturally follows.
Our model is proven and offers stability and scale, with a £165m network turnover in 2025, and top-performing offices reaching £6m–£11m annually. You have access to the entire home care market, serving both private customers and local authority contracts. Plus, with 87% of offices rated as good or above by the CQC, and a group score of 9.3 on Homecare.co.uk, your business will be trusted from the very start.
We still have one of the lowest Advice and Support Fees in the industry at 4.5%. We can do this because we are wholly UK-owned with no overseas investors to report to. This gets you hands-on support from a 40-person Franchise Support Centre, which includes named specialists for onboarding, marketing, compliance, accounting, technology, and finance. The 1:2.5 support ratio clearly indicates who to contact and when.
Franchise owners also benefit from:
- Eight-day intensive induction covering compliance, operations, finance, and marketing
- Inclusion in the National Marketing Fund, delivering a total of over 37 million impressions in year one
- Corporate branding package for stationery, marketing literature, clothing and vehicle livery
- Marketing launch package with website creation, PR, social media setup, Sky TV advertisement, and signage
- Auto-enrolment onto the nine-month High Performers Leaders programme, accredited by the Institute of Leaders
- Professional memberships and first year’s regulatory body registration and UKHCA membership
- Seven-year licence with the automatic right to renew at no added cost
- Exclusive UK territory with the ability to expand
- Constructive quality audits and scheduled review visits
- Enquiry handling training for office staff
- Ready to use technology, compliance and care planning tools
- Peer mentoring and regular network events
Who we are looking for
Our franchise owners come from many different backgrounds, some with business experience, others without. You also do not need care expertise. You will complete a full onboarding programme with an Onboarding Manager. You will then work with a dedicated Regional Support Manager and a Quality Manager who understand your territory and your goals.
What matters most is that you share our values, have the drive to build a business and the commitment to lead a team.
The Investment
Our franchise package and license costs £39,950 + VAT. You will require a minimum of £36,000 of your own capital to invest and working capital of around £73,000 for your first year’s running costs.
Caremark has a strong relationship with the major banks, who will consider lending 70% of the total investment of approximately £120,000.
Caremark firmly believe in getting the caring formula right. By really caring about your customers and really caring about your staff, coupled with using our business model and policies, financial success will naturally follow.
Your profits matter to us too! That’s why we still have one of the lowest advice and support fees at 4.5% + contribution into a National Marketing Fund.
Caremark is more than a business. If you want to make a difference in your community while building a secure future for your family, we would love to explore it with you.
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Caremark announces its 10 ‘Incredible’ finalists being recognised for their outstanding care and compassion
Caremark, one of the UK’s leading home care providers, proudly announces the 2025 finalists of its prestigious national awards, ‘The Incredibles.’
Top row (L-R): Ephantus Kariuki, Bobbi Lee Eveleigh, Christabel Njiru, Amanda Buckthorpe, Joyleen Nyawaranda. Bottom row (L-R): Lucy Drury, Andrew Uwereme, Remya Sathyaseelan, Rajwant Sandhu, Muhammad Rizwan Bottom row (L-R): Lucy Drury, Andrew Uwereme, Remya Sathyaseelan, Rajwant Sandhu, Muhammad Rizwan Bottom row (L-R): Lucy Drury, Andrew Uwereme, Remya Barnsley, Rajwant Sandhu, Muhammad Rizwan
Ten finalists, chosen from over 6,500 care assistants across the country, have been recognised for their exceptional dedication, compassion, and commitment to making a positive difference for their customers. Each finalist has impacted lives in ways that go far beyond caregiving, fostering independence, companionship, and hope.
The 2025 ‘Incredibles’ finalists are:
Amanda Buckthorpe – Southend & Rochford
Amanda has been nominated for her unswerving commitment to one customer, whom she cares for over 12 hours each day. She not only looks after this customer’s feeding and daily needs due to her paralysis, but also tended to them when they were in hospital, supported both the customer and their family through a recent loss, and extended her care to the customer’s husband after he was diagnosed with cancer.
- Rajwant Sandhu – Dartford & Gravesham
Rajwant has been recognised for her dedication, compassion and calm professionalism. Experienced particularly in dementia care, Rajwant always prioritises her customers’ wellbeing, dignity and safety, with patience and kindness. She takes the time to learn every customer’s habits and routines so she can offer truly person-centred care. Families report that her presence brings them peace of mind.
- Bobbie Lee Eveleigh – Dartford & Gravesham
Bobbie consistently goes above and beyond in her care for her customers, building strong, trusting relationships that have a measurable impact on their wellbeing. She gets to know them inside and out, understanding their routines, preferences and what makes them feel valued. Bobbie uses a sensitive, patient approach so they feel at ease with her, notably winning over customers who were previously opposed to receiving care.
- Muhammad Rizwan – Hatfield, Welwyn & St Albans
Muhammad always goes the extra mile, taking the time to build strong relationships with customers. One customer with dementia and learning difficulties is keen on Formula 1, so Muhammed went out of his way to find a local car show, organised a taxi, and took the customer to a show for the day.
- Christabel Njiru – Bromley & Lewisham
Christabel has been nominated due to her ability to combine compassion with leadership and resilience. For one customer, daily life had become extremely challenging due to his outbursts and the intensity of his needs. Christabel worked tirelessly to establish routines, recognise early triggers, and develop clear responses, with incredible attention to detail. She also helped him rebuild his bond with his family, providing connection, joy and hope.
- Joyleen Nyawaranda – Cheltenham & Gloucester
Since joining Caremark, Joyleen has had a profound and transformative impact on both her customers and the wider team. Her compassion and professionalism have elevated the standard of care across the service, making her not only a trusted provider but a symbol of caregiving excellence. Demonstrating empathy and skill, Joyleen has turned around care refusals and built strong relationships that help preserve the customer’s dignity and autonomy.
- Andrew Uwareme – Rotherham
Andrew’s dedication, patience and ability have had a profound impact on one little boy’s life. Although it has not been an easy relationship, Andrew has shown huge resilience and consistency in the care he has given, helping to build his customer’s confidence and enable him to enjoy new adventures. How Andrew has expanded the young customer’s opportunities and experiences has been hugely positive for both the youngster and his family.
- Remya Sathyaseelan – Barnsley
Remya is being recognised for her outstanding attention to detail, especially when it comes to record keeping and medication alerts. She has also been instrumental in managing several emergency situations to avoid hospitalisation, prioritises customer needs above her own commitments, and even helped one customer redecorate his home after the passing of his father to help him through the grieving process.
- Lucy Drury – Mansfield & Ashfield
Recognising how socially isolated one of her customers was, Lucy built up a bond with him to help learn about his interests. As a result, Lucy helped the customer rekindle their joy of colouring and painting, arranged for them to attend local community activities, and even sourced new furniture for his bedroom so it felt more inviting. By listening and understanding what motivates him, Lucy has made her customer feel heard, valued and empowered.
- Ephantus Kariuki – Ketting & Wellingborough
Ephantus has been nominated for his gentle, patient and professional approach. Always willing to step in, he was the first to help when a bedridden customer was left alone in the early hours of the morning when her husband had to be taken to the hospital. Ephantus was with the customer within 30 minutes, much to the relief of their family based in the USA.
David Glover, CEO of Caremark, commented:
“Many congratulations to all our finalists – the nominees for this year’s award are nothing short of remarkable. These people not only perform their jobs with excellence but do so with a deep sense of empathy and a genuine desire to improve the lives of others. They represent the heart of Caremark and the broader care community.
“I’m so proud of the outstanding care our team provides to customers across the UK each day. It’s a privilege to be honouring our finalists’ achievements with a dedicated awards event again this year. We hope this recognition will show them how much we appreciate their compassion, encourage continued excellence within the care sector and inspire more shared stories next year.”
To honour these inspiring care assistants, Caremark will be hosting a special event at the iconic Fortnum & Mason in November this year. The event will offer finalists a chance to network, enjoy a luxurious afternoon tea, and be celebrated for their extraordinary contributions to the care sector. The highlight of the event will be the exciting announcement of’ The Incredible of the Year’, a title reserved for the finalist whose work has shown exceptional dedication and impact.
Brilliant team at the Franchise Support Centre and improving all the time. I do feel supported and when I need help the team are helpful and responsive. I have a good relationship with my Regional Support Manager.
Watching the bank account grow is just a fantastic feeling. Anybody that doesn't tell you that, shouldn’t be running their own business!”
We had a few companies which we were exploring however the values and ethos is what drew us to Caremark. We also took feedback from our friends who were part of the Caremark group already which backed up our decision to join Caremark.
I chose Caremark because of the brand name. Caremark is nationally known and I also like its mission statement which is to achieve greatness in the provision of domiciliary care throughout the UK. I found out during the initial consultation that Caremark has in place an excellent support package for all its Franchisees and that is something you don't really get with other Franchise companies.”
We enjoy a healthy financial bottom line, in a long-term sustainable sector, however, the real deal is that we make such a huge impact on many vulnerable people in our community. It’s very, very rewarding!”
It is important for any franchisor to quickly recognise weaknesses in their franchise owners and help them grow and develop in those areas. After all, one of the reasons we bought into a franchise was for the guidance and support the franchisor can provide. I believe Caremark, through personal experience, are well placed to recognise these issues in new franchise owners.
If you were to ask me what I was doing right, then the only thing that I can say is that in our business there is no formula for success except perhaps an unconditional acceptance of the Caremark system and what this brings. Caremark is the best investment I have ever made and I would like to share that belief with the rest of the network.
We have worked together for the past 10 years at Oldham local authority within children, young people and families directorate. Having previously considered other franchisors within the domiciliary care sector, we came to the decision that Caremark was the one for us. This was due to the quality and professionalism shown at every level of the organisation.
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Why choose Caremark to invest in a care franchise
