Dyno Rod Drains : Inside the Dyno-Rod Drains Franchisee Support Network

This Dyno-Rod Drains video looks at the brand from the franchisor's side, setting out the support network that sits behind each franchisee. The central message is that head office will do anything it can to support performance — from vehicle solutions and training to help with KPIs. Area managers visit franchisees in person, with reviews described as positive, open and honest, while national accounts maintain relationships with major contracts and feed work into the network. Vehicles are highlighted as a current focus: by leveraging Centrica rates, the network accesses significant discounts on new vehicles, plus relationships with leading hire-purchase firms to cover the gap between ordering and delivery. On training, the franchisor sources external solutions and offers access to British Gas training academies, with in-house training available across five national locations. The team also offers coaching to help franchisees manage capacity and engineer efficiency, matching job volumes to available resource. The closing theme is growth: every drainage franchisee receives a core volume of work from the British Gas contract, but with drains everywhere, the franchisor wants to help partners leverage the wider opportunity and grow as much as they choose.