No. 69 of the UK's Top 100 in 2022
SmartPA provides virtual assistants to SME companies in various industries in 14 countries. Becoming a SmartPA partner means working from home while delivering the brand’s support services, including call handling, back-office support, diary, data entry, bookkeeping, transcription, social media, travel management... SmartPA partners come from various educational and professional backgrounds, adding to the wealth of experience and skillset offered to clients.
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| Year established | 2008 |
| Year franchise established in the UK | 2008 |
| Number of units in the UK | 235 |
| Number of units worldwide (excluding UK) |
| Number of countries where company operates | 14 |
Financials
| Franchise fee | £16,100 (+ VAT) |
| Minimum investment | £15,000 |
| Financing | Yes |
Training and support
The SmartPA training is delivered online to allow partners to learn all there is to know in their own time. Training typically spans 8 weeks and includes 13 in-depth modules, of which: sales and pricing, mindset, operations guide, launch and more. At the end of training, the partner will receive an accreditation. The company also supplies all the templates, legal documents, policies and operational procedures required to set up and operate the business. An expert member of SmartPA's learning and development team will provide ongoing support and guidance. The head office supports its partners in business development, technology systems, sales and marketing. They also offer a holiday plan.
