No. 54 of the UK's Top 100
Post & Packing operates a specialist walk-in mailroom concept serving both retail customers and local businesses. Core services include mail and parcel despatch using aggregated shipping rates, order fulfilment support, mailbox rental for businesses and individuals, and a range of ancillary business services. The model capitalises on the explosion of online retail and the ongoing demand for convenient, cost-effective shipping solutions for small and medium-sized businesses that lack their own despatch infrastructure.
The business model in practice
Franchisees operate from a physical premises, typically a well-located retail or light commercial unit, providing convenient, accessible services for both walk-in consumers and contracted business clients. Mailbox rental provides a base of reliable recurring income, supplemented by transaction revenue from parcel and mail services. The dual revenue stream gives the business financial resilience across different trading conditions.
What you will need to invest
- Minimum investment: £14,950–£35,000
- Total investment: Approximately £50,000 (setup, equipment, and working capital)
- Ongoing fees: Fixed monthly fees for operations, advertising, and royalties, typically £110–£995 depending on support level
- Contract term: 5 years, renewable for a further 5 years (nominal renewal fee of £1,000)
Support and training
An initial induction and training programme gives franchisees the operational grounding needed to launch confidently. Ongoing support then covers marketing, sales, customer service, and day-to-day operations throughout the life of the franchise. A stable, location-based franchise for individuals looking to build a local business services hub.