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Home Instead Franchise

No. 23 of the UK's Top 100

Home Instead is a home care franchise that delivers non-medical quality care and companionship to older people in their own homes, helping them to have a better life. The company provides franchisees with a proven model that delivers both great care and great results. Home Instead strives to make lives better for everyone.

Home Instead is a management franchise so no care experience is necessary for the franchisee, however being caring and compassionate and having the skills to be an effective leader are good qualities to open a franchise with Home Instead. The owner will be responsible for business growth, with a team of care professionals managing and delivering the quality care.

The minimum investment for a new Home Instead franchise ranges between £30,000 and £36,000, with a total investment around £100,000.

Home Instead will guide the franchisee through the business planning process including financial projections and investment as well as introduction to banks. The head office team will help to find a Care Manager, with registration with government bodies and with how to find clients and build a customer base. Home Instead provides comprehensive ongoing training including New Owner, 90 and 180-day development programmes held at national office. The training and support focuses on the particular needs of the new franchisee and takes into account the specific characteristics of their territory.

Following initial training and support, the Business Performance team will handle ongoing franchise support. Their role is to help keep the franchisee aware, informed and on track with business projections. Marketing and IT support are also close at hand. Half-year meetings and annual conferences are organised to interact and contribute with each other. Peer support is also very important and franchisees are able to build strong relationships with each other, sharing knowledge, ideas and best practice.

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