Dyno Rod Drains : Chris Fitzsimmons Went From Accountancy to a Dyno-Rod Drains Business

This Dyno-Rod Drains video is a franchisee case study with Chris Fitzsimmons, who traces his route from an accountancy background into running a drainage business. He started in the early 2000s, bringing organisation, planning and financial skills from his earlier career and, from a small-business standpoint, heading up every department — from the phone ringing through to billing the customer. As the business grew he built a team, reaching the point where it runs without him in the day-to-day; he now oversees larger commercial customers, watches service levels and engineer performance, and focuses on supporting the people dealing directly with clients. A recurring theme is the strength of the Dyno brand, which he says opens doors and gives his team real pride. Drainage is described as relatively recession-proof — often a grudge purchase people simply have to deal with — which makes it a good business to be in. On national support, he highlights the brand's buying power through the British Gas and Centrica connection — accessing favourable rates on vans and kit — alongside national accounts relationships and the dedicated call centre in Stockport. He frames Dyno-Rod as a good franchise with a good franchisor for anyone wanting growth and a better work-life balance.