Extra Help Franchisees Complete Dementia Friends Training
How to use this video
This video highlights the training and support provided to Extra Help franchisees. As you watch, consider how onboarding, ongoing assistance, and resources align with your experience level and needs. If the support structure feels like a good fit, the next step is to request more information and speak directly with the franchisor.
How to use this video
This video highlights the training and support provided to Extra Help franchisees. As you watch, consider how onboarding, ongoing assistance, and resources align with your experience level and needs. If the support structure feels like a good fit, the next step is to request more information and speak directly with the franchisor.
About This Video
This Extra Help training short captures a Dementia Friends training session for the brand's UK home help franchisee network.
Dementia Friends is an Alzheimer's Society initiative that trains people to better understand dementia and how to support those living with it. For an Extra Help franchisee whose customer base skews toward older clients ageing in their own homes, the curriculum is directly applicable: many home help clients have early-stage dementia, late-stage dementia, or care for a family member with dementia, and the day-to-day touchpoints the franchisee delivers (meal preparation, companionship visits, shopping support) are often the only structured external interaction a client may have during the working week.
Extra Help Ltd. is a UK home help franchise distinct from personal-care provision. The brand has been running for nine years with 17 franchisees distributed across UK territories. The training-and-support stack a new franchisee inherits includes a 2-day onboarding programme, semi-annual all-franchisee training gatherings, an annual conference with awards, ongoing Business Support Manager guidance, and Dementia Friends curriculum coverage as documented in this watch page asset. The 'family' culture the brand reinforces, Facebook group peer support, regular in-person training, is documented inside this short alongside the Q&A and Conference assets.
The Dementia Friends curriculum coverage is a useful brand-level differentiator a prospective partner can carry into customer conversations from launch.