Bang & Olufsen

“When you open a Bang & Olufsen store you’re not opening a retail space in the traditional sense. This isn’t a clothing store, it’s a customer-based business with fewer transactions but greater possibilities. The trick is in having the right staff who can make a sale even bigger simply because they’re good at what they do. The interesting part about giving exceptional service that exceeds expectations is that none of our competitors can afford to deliver service on this level. We have the market to ourselves because others can’t afford to walk the extra mile.”

"I decided to work solely with Bang & Olufsen in 1989, choosing the brand over other premium audio-visual manufacturers and successfully opening Bang & Olufsen of Bexleyheath. The decision to concentrate on Bang & Olufsen was the right one, the strength of the brand allowing us to quickly grow the business to include another two retail stores, contributing significantly to our longevity. If you are committed to the brand and to putting the necessary hard work in, the selectiveness of Bang & Olufsen allows you to run a profitable business, even in the current economic climate.”