The UK’s No. 1 Franchise Directory for Over 15 Years

IN BRIEF

Description: Computer Troubleshooters (CTS), the Worlds Computer Service Network, operates over 400 locations in 28 countries, making it the largest computer service franchise in the world. Opportunities in the UK, Ireland and EU now! Opportunities: Franchises available in the UK, Ireland and throughout Europe. Business Type: Franchise. Minimum Investment: £9,950. Financing Assistance: Yes, through a third party. Training Provided: Yes. Home-based: Yes.

VIDEO

Computer Troubleshooters Franchise Video

Computer Troubleshooters Franchise Video

Watch this video

EXCLUSIVE FDUK OFFER

10% off the franchise fee for any franchisee who mentions Franchise Direct when applying for their franchise.


Computer Troubleshooters offer the World’s first “No Down Time Guarantee”

Computer Troubleshooters East Suffolk have introduced BEST (Business Enhanced Support Technology) which includes the world’s first “No Down Time Guarantee” and HOST (Home Office Support Technology) service plans, based on the managed services concept to the businesses of East Suffolk. CT-ES (Computer Troubleshooters East Suffolk) are based in Felixstowe and provides computer management, repair and maintenance services to customers in and around Ipswich, Felixstowe, Woodbridge, Stowmarket, Aldeburgh and Saxmundham.

CT–ES provides a comprehensive range of computer and technology solutions to small business owners (typically with 1 to 25 staff), home office and private home users.

Whether you are looking for help with technology issues, problem prevention, virus and spyware remediation or website development, Computer Troubleshooters East Suffolk can help.

Rely on them for the personal commitment you expect from a fellow Suffolk owned and operated small business backed by the power of the largest global franchise group in the industry.

As an internet consultant and developer since 1996, owner Tim Marchant has wide ranging experience in all things web – including running Windows and Linux web servers, search engine and site optimisation, e-commerce, usability and project management.

With the move away from the outdated Break/Fix model of traditional computer service companies, Computer Troubleshooters has recognised the need for a more proactive role in the management of a company’s computer network. They have introduced BEST (Business Enhanced Support Technology) which includes the worlds first “No Down Time Guarantee” and HOST (Home Office Support Technology) service plans, based on the managed services concept.

Tim has embraced the managed services concepts and is keen to demonstrate their effectiveness to the businesses in East Suffolk, and comments “Many clients will need to get rid of their dependence on the out dated break-fix model”.

In the past both parties objectives were opposed, in so much as the client’s were hoping their computers would not break down and the service companies were dependent on it. Whereas with the BEST and HOST service plans both parties objectives converge, it is in their common interest that the computer systems do not break down.

Customers will like the added insight and control on items such as equipment service and maintenance costs, but still need to get used to the idea that Tim is offering them a managed services solution rather than a product in a box.

“It's hard for Tim to explain to clients who pay him when things break, that from now on his efforts will be concentrated on keeping their equipment operational, as opposed to responding when it fails” said Donald Marshall , Franchise Director of Computer Troubleshooters UK.

Offering managed services provide customers with assistance in monitoring equipment, application performance and maintenance and the ability to develop best practices to reduce ownership and operation costs. The so-called “break-fix” model focuses on selling products and time.

“I believe focusing on our BEST (Business Enhanced Support Technology) and HOST (Home Office Support Technology) service plans enables me to provide my customers with more value and it appeals to my sense of being an honest businessman,” said Tim.

To find out more, simply fill in the form below.

GREAT! WHAT'S MY NEXT STEP?

Find out more about Computer Troubleshooters by submitting the form below.

 

Yes! Please Send Me Free, No-Obligation Information about Computer Troubleshooters:

Contact Information

Full Name*

Email Address*

Phone Number*

Best Time to Call

Mailing Information

Address*

City*

Region/Province*

Postcode*

Country*

Investment Interest

Desired Investment*

Desired Location*

Additional Information (Optional)

Timeframe to Invest

Preferred Method of Contact

Alternate Phone Number

Comments? Questions?

The following items are in your Request List:

We can also forward your request to the companies you have added to your Request List. Please review the list below and confirm the companies you would like to contact.

* indicates required field.

Yes, send me updates on new franchise opportunities!

We only send your details to the specific franchise companies you nominate. We do not share or sell your information.

This advertisement does not constitute a franchise offering. Please read our terms and conditions and privacy policy for full details.

Your Request List

You can add items by clicking the "Add to Request List" button or checkbox when you find something you're interested in.

You may add up to 15 items to your Request List

Your request list will follow you around the site.

When you are ready to complete your request for free information, click "Submit" in your Request List.

Why not get started by browsing our New Franchise Opportunities or Low Cost Franchise Directory?

You may only enter 15 items in your Request List.

To request information from your selected companies, just fill in the form and click "Submit".

OK, got it

Request Info From:

  •  

Your List is Empty

You can add items by checking the "Add to Request List" boxes.

* indicates required field

Optional Information

Join our mailing list!

We share your information only with your selected franchises.