Head of Domestic Sales, Phil Harrison said: “The assessment process for this sought after recognition has been the most stringent we have come across and so we are particularly pleased to be able to add the Which? Trusted trader standard to our many other professional accreditations. We have won many awards and accolades over the years, including a Queens Award for Innovation, and this recognition is right up there.”
EnviroVent Ltd offers a national service to help consumers control and eliminate condensation and mould and employs over 200 staff, as well as having a network of franchise owners covering 40 areas in England, Wales and Scotland. The team includes professional condensation and mould surveyors and highly skilled engineers who fit the systems. Phil continues “We provide specialist ventilation systems that save energy, improve the indoor air quality in homes and prevent high humidity damp and black mould issues whilst delivering exceptional customer service and a high quality of work.”
A Which? Trusted trader Assessor examined the EnviroVent Ltd business procedures across the board including fair advertising, professional conduct, paperwork and administration, guarantees and warranties, workmanship and materials, customer complaint procedures and after care. It was only after undergoing stringent tests and checks on their processes and customer satisfaction levels the Which? Trusted trader status was awarded.
Phil adds: “The Which? brand is synonymous with quality and fairness and so using a Which? Trusted trader provides consumers with peace of mind. The standard covers every aspect of the trader-customer relationship and we will continue to ensure we uphold our quality and standards in order to maintain our Which? Trusted trader status.”