“It’s amazing to establish another multi-award-winning year at HomeXperts,” Sussanne rejoiced. Sussanne added, “To be winners of The Sunday Times’ Best Letting Agency Franchise again is an amazing achievement. This award recognises the continued success of the proven franchise model, our network of exceptional franchises and all of the Central Support Office team.”
The judges commented, “HomeXperts is a great business which is showing rapid expansion due to the strength and popularity of its offering. The aim is to encourage people to start their franchise from a home office as this keeps initial overheads low, then as the business grows they can move to external premises.
HomeXperts has negotiated a deal with both Tesco and the Post Office to enable franchisees to have a presence in these branches. This allows them to have access to increased footfall and raise brand awareness for a lower outlay than if they rented offices or a retail unit.
There is a joined up approach between Head Office and the local franchise owners so whilst a lot of the marketing and key messages are generated centrally, franchisees are also given an individual website so they can manage their own content.
2015 was a busy year – the recruitment of a new Franchise Development Director and Training Director has had a positive impact on turnover, and they have rolled out a new online system through which a franchisee can access anything and everything they might need to run their business.”