Daniela, also the Registered Care Manager for the Ealing branch, is an experienced and qualified professional, who has worked within the care sector as a carer, supervisor and manager. Ivan has a solid business background with a proven track record of success.
The ambitious couple quickly decided to launch the Heritage Healthcare Urgent Response Care service with the aim of providing the same high quality care as soon as it is required – such as after an individual is discharged from hospital. The service is unique within the area and clients can reach Heritage Healthcare support staff by telephone, email or even text.
Between Ivan, Daniela and their team, they have exceeded budgets, grown rapidly and are now expanding to care for clients in the Richmond area – providing further employment within their community.
One of Heritage Healthcare’s key programmes started earlier this year, when the company’s two Care Coordinators, Angela Daly and Heidi Cura, were awarded Dementia Champion status by the Dementia Friends initiative. The pair now run regular hour-long Dementia Friend sessions with people in the local communities to give more information about the condition, encourage understanding, inform people of how they can help those with Dementia and to make their community more Dementia friendly.
Heidi said, “There are currently around 850,000 people with Dementia in England with around 225,000 developing the disease. Although Dementia poses many challenges, there is so much we can do to make life easier and support family and friends to cope with the condition.”
Daniela said, “We are extremely proud and privileged to be supporting many people in the local community within Ealing and surrounding area. Listening to our clients and understanding each person’s individual needs has enabled us to secure a reputation of providing excellent quality care at home”.