Within the home care franchise industry the CQC is the government organisation responsible for the quality standards of service and care that all care providers deliver in the UK.
The tasks for the CQC is to ensure that all care providers have their patients/clients the priority of all business conducted and that all care providers are thoroughly open and accessible for their patients/clients. To work in partnership with all other care providers in the Health and Social care system to improve and maintain quality to service. And that all care providers strive to provide high quality care and services to their patients/clients with equality, diversity and human rights involved in all aspects of services/care delivered.
The CQC not only inspect home care franchises, they also inspect GPs, hospitals, dentists and care homes. The CQC have enforcement powers which means that they can take action against providers who are performing poorly and not reaching or maintaining standards.
The inspections which the CQC undertake on home care franchise owners should not be seen as an issue if you are to set up with a quality provider such as the Clarriots Care Franchise, as quality of services provided is at the forefront of all that we do. The inspections are an opportunity to shine.
The CQC believe in working transparently with all inspections and reports publicised on their website. Also all care providers inspection outcomes for public reference when researching a care provider.