To be a successful care franchise owner you need to be genuinely caring and you need to find staff who share your same values as you when it comes to the professional service that you wish to offer.
Kirsty Barnett, Registered Manager of Clarriots Care (Lincolnshire North) said, “When you are recruiting your first member of staff there is a mixed feeling of nerves and excitement. The nerves are normal and if you have never completed an interview before then the training provided at Clarriots Care can help with this. The excitement is knowing that you are building your team of carers. You are able to shape your team and bring in members of staff who will help drive your business forward in terms of quality and growth”.
Employing staff does come with its challenges for all care franchises though, from managing personal requirements to ensuring that you are adhering to your legal obligations. HMRC provide a range of e-workshops to provide support in employing staff and there is further information their website along with helpful factsheets.