Total Clean has been providing outstanding client service to its commercial cleaning clients for 25 years, with a success that is based on an unrelenting commitment to service excellence and an obsessive attention to detail. It proudly boasts a 95% client retention rate. By becoming a provisional bfa member Total Clean has now also committed itself to develop their franchise in accordance with bfa industry standards.
When the company MD, Carlos Garcia took over the business from his parents in 1995 they insisted he continued the culture of outstanding client service that won them their first client, Wolff Olins, who remains a loyal client of Total Clean to date. Their parting words still ring in Carlos’ ears today: “Whatever you do, don’t let Mr. Wally Olins down!”
“It is important to us to deliver ethical practices throughout all of our activities. We source eco-friendly cleaning products, consumables from sustainable forestry and vehicles with the lowest emissions where possible, resulting in Total Clean being awarded the ISO14001 environmental registration and a Carbon Zero status. We now seek to apply the same dedication that has made our core business so successful to our franchise model.
“Therefore, we have created a franchise agreement that establishes a partnership between our core business and our franchisees, allowing the business to grow in the long term. So, it is important to us to comply with the industry standards the bfa sets and will continue to work hard to move from provisional to full membership over the coming years,” explains Carlos.
Total Clean’s core business has achieved exceptional growth year-on-year operating within a similar size territory to the franchise territories that are now available for just £26,995. The franchise package includes everything you need to operate the business in the first year and can easily be operated from home to keep overheads low. The most important factor to the Total Clean team is that the best level of client service is maintained.
Total Clean is also offering the full franchise package at an introductory rate of £19,995 for the first two Franchise Partners; a great opportunity for someone looking to benefit from establishing and influencing a new franchise network.