This award is presented to franchisors that have improved their results in the independent Smith & Henderson Franchise Satisfaction Benchmark survey year on year, demonstrating their commitment to continuous improvement. This is the first year that the Continuous Improvement Award has been presented and Home Instead was one of only 8 companies to receive this accolade.
Home Instead was also presented with their second consecutive 5 Star Franchisee Satisfaction Award and were runner up in the Best Overall Franchise Awards 2014 in the £75k+ investment category.
Commenting on the awards, Martin Jones, COO at Home Instead said,
“We are delighted to be one of the first recipients of the new Continuous Improvement Award, which demonstrates that we are an outstanding business which is consistently one of the best franchise operations in the UK. The Continuous Improvement and 5 Star Franchisee Satisfaction Award are unique, as they are based on feedback from our franchisees and are only presented to a small number of franchisors that score above average results across every theme that is measured in the survey.”
“We are very proud of all our franchise owners, who work closely with national office staff to ensure that we continue to deliver the highest quality non-medical care for older people and also make a real difference in their local community at the same time.”
Home Instead Senior Care is an award winning management franchise specialising in the delivery of the highest quality non-medical care for older people, so they can remain in their own homes. With territories available across the UK, we offer an exciting opportunity to run your own successful business, while also making a difference in your local community at the same time.