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Description: Home Instead Senior Care is a very successful business, but we're much more than a business. Home Instead is the world leader in providing non-medical care for older people in their own home. Opportunities: Franchise territories available throughout UK and Ireland. Business Type: Franchise. Minimum Investment: £39,500. Financing Assistance: Yes, through a third party. Training Provided: Yes. BFA Full Member: Yes.


Home Instead - Queen's Award Ceremony

Home Instead - Queen's Award Ceremony

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BFA Full Member

Franchise Company Home Instead Senior Care is England’s top homecare provider

Home Instead Senior Care which is a management franchise company providing care services to older people to help them to remain living in their own homes, is delighted to have been revealed as England’s leading homecare provider in a report from the UK’s leading healthcare information specialist, Laing & Buisson.

The report, Laing & Buisson’s Care Compliance Monitor, includes headline data from Care Quality Commission (CQC) inspection reports and presents a digested view of providers’ performance.

The resulting league table shows the percentage of inspected branches which are fully compliant with CQC’s core standards covering care, safeguarding, staffing, management and respect for service users. Home Instead, which achieved the number one position, scored 97.8 per cent.

Home Instead Senior Care For‐Profit 109 97.8%
Mencap Not‐For‐Profit 82 93.4%
Carers Trust Not‐For‐Profit 95 93.3%
Caremark Ltd For‐Profit 59 93.3%
Voyage For‐Profit 74 90.3%
Bluebird Care For‐Profit 127 87.3%
Saga Homecare For‐Profit 152 85.6%
MiHomecare Ltd For‐Profit 61 82.9%
Carewatch Care Services For‐Profit 99 81.2%
Housing 21 Not‐For‐Profit 116 72.8%

Figures cover England-based homecare groups
© Laing & Buisson, 2013

The information specialist’s Care Compliance Monitor for homecare will be updated every quarter. Laing & Buisson say that the monitor tool fills the void left when the CQC ended the star rating scheme in 2012.

Commenting on their performance, Trevor Brocklebank CEO said, “We are totally focused on providing the highest quality of care for our clients. The work we do assures the safety and wellbeing of our clients and brings peace of mind to their families.

“It is gratifying to see this recognised by a leading industry organisation in this analysis of CQC performance.

“Our number one position bears testament to the dedication, commitment and hard work of our franchise owners and their care teams across the country who strive on a daily basis to improve the lives of the elderly, assisting us to achieve our mission of changing the face of ageing.

”This latest accolade confirms that we are well on our way to becoming the UK’s most admired care company.”

Home Instead Senior Care is fast approaching 150 franchised offices in the UK. They are leading the way not only for the quality care they provide, but for their successful business model and the support they provide to their franchisees.


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