Home Instead Senior Care was also recognised as the Top Franchisor in both the senior care and large systems award categories. Each of these awards is part of the Franchise Business Review’s Franchisee Satisfaction Award programme.
Franchise Business Review is a franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences.
“We are both honoured and humbled to be recognised for the value we bring our franchise owners,” said Jeff Huber, president, Home Instead Senior Care. “This award is a testament to our ongoing commitment to provide more than 980 franchises with support and training that help to ensure their success – and that families worldwide have access to high-quality, affordable home care for their loved ones.”
Home Instead was selected for the Top Franchisor awards based on a survey of more than 26,000 franchise owners, representing 350 brands. Participants rated, reviewed and ranked their satisfaction with top performing franchise systems across a range of benchmarks, including their franchise experience, market area and business lifestyle.
“The senior-care industry is one of the top sectors for franchisee satisfaction overall, which makes it even more impressive that Home Instead has managed to stay number one for three years in a row,” said Michelle Rowan, president, Franchise Business Review. “Home Instead is very committed to its franchisees and the broader industry, and remains actively involved with the system on all levels – even as they pursue aggressive international growth. It’s great to see its efforts reflected in their franchisees’ success, satisfaction and our awards.”
Now in its eighth year, the Franchise Satisfaction Awards is the only programme to rank companies based on owner satisfaction. In March Franchise Business Review will release its Guide to Today’s Top Franchises profiling the Home Instead Senior Care network and other award winners, and providing a snapshot of the current franchising industry.