Revive! managing director Mark Llewelyn opened the conference by congratulating the network on its continued growth, and outlined his plans to grow national accounts significantly over the next twelve months. He gave an overview of Revive!’s 2015 highlights, which included achieving Investors in People status and several top level appointments to further strengthen the head office business support team.
He said: “We’ve had a great year, and there have been some really outstanding sales results. There’s no doubt that competition is getting tougher out there as others within our industry up their game. As the only accredited network of mobile smart repairers offering a UK-wide coverage we are in a strong position, but we can’t rest on our laurels. We must keep on raising our standards and ensure we all deliver the consistence of service and quality that our national account customers expect.”
Revive! sponsored BTCC racing driver and 2013 champion, Andrew Jordan, took time out of his pre-season training schedule to update delegates on his latest news. He told the conference that he has high hopes for the 2016 season as part of the Motorbase Performance team, where he will be one of the Ford Focus racers. He is determined to win back his title and believes the Ford team will help him achieve his ambition.
Throughout the day, franchisees took part in specialist workshops on aspects of sales and technical skills. The formal part of the conference ended with a suppliers’ showcase hosted by LKQ coatings, 3M, Akzo Nobel and Mirka. In the evening a gala dinner was held at which winners of the 2015 Revive! awards for sales achievement were announced.
The Franchisee of the Year 2015 Award went to Nathan Holmes and his team at Revive! Cambridge for achieving 49% sales growth. Ben Allen from Revive! Bishops Stortford was presented with the Award for Business Expansion 2015 for growing his business year on year by 79%. The Single Van Franchise of the Year 2015 Award went to Bruce Memory owner of Revive! Shropshire for achieving growth of almost 50%.
Running alongside the business-related awards are two special peer-nominated categories to recognise the franchise team player of the year and outstanding head office support. Russell Hudson, owner of Revive! West Lincs who was named as Franchise Team Player of the Year. He was nominated by several other franchisees for his work as part of the Revive! franchise marketing group. Louise Evans, senior accounts and payroll officer, was presented with the award for Outstanding Head Office Support for introducing innovations within the accounts team to make processes easier and quicker.
All of the winners received prizes donated by conference sponsors. Terry Mullen, operations director of Revive!, said: “It’s important to recognise the achievements of our franchisees, and the annual conference is the ideal time to do it. Nearly everyone comes to the event and the awards add a real sense of occasion to the Gala dinner when we can celebrate colleagues’ success as one big team.”