What's the secret to the success?
It's simply a case of following the franchise model and delivering exceptional customer service with a 'can-do' attitude towards everything.
Frank has built up a valuable (including a scattering of Lords and Ladies, a sprinkling of celebrity TV people and a growing list of Premier League footballers) customer base through hard work and trust. Ably assisted by Nick, the North London operation was the first in the network to go to a multi-van platform very early in their growth. However, that investment has meant accelerated growth and a constant drive for client acquisition.
All customers have a lifetime value and Dave, Frank and Nick recognise that this long term value is far greater than short term one-off profiteering.
Not only do North London operations offer outstanding service at clients homes or work locations, their customers soon understand the value in their reliability and honesty and come back for more time and again.