The awards are based on feedback from thousands of franchisees that have completed the Franchise Satisfaction Benchmark. The survey asks franchisees to anonymously rate their franchisor on everything from training and support to shared goals and how it has compared with their expectations.
The finalists will be invited to present to a judging panel on 17th November. The winners will be based 50% on the judges' feedback and 50% on franchisees' feedback.
The award winners will be announced at the Best Franchise Conference on 26th November. During the conference, TaxAssist Accountants will be presented with Continuous Improvement and 5 Star Franchisee Satisfaction awards as we are part of a select group of franchisors which received outstanding feedback.